WhatsApp Business is fast becoming the most popular messaging app for professional use. But if you already use WhatsApp Messenger for personal use, is it possible to use the same number for your WhatsApp Business account? We explain the best way to set up the two WhatsApp Messenger apps simultaneously, without buying two devices.
The short answer is no – you can’t have one phone number linked up for both WhatsApp Messenger and WhatsApp Business.
You can use both apps simultaneously on the same device, as long as they are each registered with a unique phone number. This means you’ll need a personal number and a WhatsApp business number in order to use WhatsApp Business separately from your regular WhatsApp app.
More and more small businesses are turning to WhatsApp Business as an effective, convenient and secure way to communicate with their client base. WhatsApp Business is a free-to-download app that can be set up with virtual phone numbers.
Both the WhatsApp Business app and WhatsApp Messenger can be set up on one device as long as you don’t use the same phone number, giving you the option of keeping your personal account private.
There are many benefits to keeping your personal and business WhatsApp messages separate. Having a separate business account allows you to stay on top of your work messages and protect your clients’ data.
Features of WhatsApp Business include…
Your business profile is a chance to share important information, such as your address, business description, email address and website.
WhatsApp Business Accounts have a unique QR code that can be accessed via Business Tools under the WhatsApp settings. Include your WhatsApp Business QR codes on marketing material, such as leaflets, as a quick and easy way for customers to reach out to you.
Use WhatsApp Business to create a pre-populated message that will allow customers to get in touch even more quickly – they can scan, edit and send a message in moments. You can update this message at any time under the Short Link section in your WhatsApp Business account.
The WhatsApp Business app can be used by five users at the same time – one on phone, and four other linked devices – which should be ideal for a small business using WhatsApp Business.
If you need one account to be accessible from multiple devices, the WhatsApp Business API may be a better fit. While WhatsApp Business is designed to be an app for small businesses, the WhatsApp Business API is specifically tailored for larger companies who need to allow multiple employees to access the same account from multiple devices.
WhatsApp Messenger is the most popular cross-platform messaging application for personal use, with over 2 billion users across the world. You can use your WhatsApp account to send text, photos, audio and videos, and create group chats.
You can also use WhatsApp Web to send and receive messages from a laptop or desktop computer. WhatsApp Web allows you to sync messages across a phone and another device, as long as the phone remains connected to the internet.
You’ll either need different phone numbers (a personal one and a business one), or different devices if you want to start using a WhatsApp Business account alongside WhatsApp Messenger.
With YourBusinessNumber, it’s quick and easy to generate a second number to use as your business number with just three clicks, from only £4.99pm + VAT. With no contract and the option to cancel anytime, you could be up and running in minutes – no second handset required.