WhatsApp Business, Signal or Telegram for Restaurants…
Instant messaging is fast becoming the must-have communication tool for restaurants – and with YourBusinessNumber, you can offer this easily to your guests. Boost bookings, organise your staff more easily and provide a better customer service experience to your clients with WhatsApp Business.
Why would a restaurant need a second number?
The WhatsApp Business app is a perfect solution for restaurateurs looking to present a professional chat option for their guests. Need to answer customer queries quickly and efficiently? Want to promote your seasonal specials? Looking for an easy way to schedule and confirm bookings to reduce no-shows? WhatsApp Business is the answer.
However, if you or your staff already have WhatsApp Messenger set up, they’ll need to buy a second number in order to set up WhatsApp Business without purchasing another mobile phone.
That’s where YourBusinessNUmber comes in. In just three clicks you can access a unique UK mobile number to use for your Business account. Simply download the free WhatsApp Business App and set it up using the new number we provide for you.
Can we add our new WhatsApp Business number to our Facebook and Instagram pages?
You definitely should. Attracting more than 1.4 billion monthly active users, Facebook is fast becoming a vital part of the hospitality industry, so keeping your contact details up to date is crucial.
More potential customers than ever are using social media platforms to research, book and communicate with restaurants – so ensuring that you make it as easy as possible for them to get in touch with you can help to secure that booking and provide a great start to your customer service journey.
How can restaurants use messaging?
Restaurateurs are using WhatsApp Business to:
- Schedule and confirm bookings
- Answer queries and special requests
- Advertise availability and special menus
- Ask customers for feedback
- Give freebies and deals
- Promote special offers and events
- Upsell packages and experiences
Frequently Asked Questions
Can I only use YBN for WhatsApp Business?
No, you can use it for other messaging apps such as WhatsApp, Telegram, Signal and Viber. You can also use it to sign up other apps such as Uber or Deliveroo.
Why do I need a second number for WhatsApp Business?
You need a second number for WhatsApp Business as you are not permitted to use the same number as your regular WhatsApp account. This would mean buying another phone with an extra monthly contract or pay as you go SIM. With YBN you can get that number to run your business through WhatsApp Business without having to buy a second phone and for a considerably cheaper price than another contract.
Can I use WhatsApp and WhatsApp Business on same number?
No, it’s not possible to use WhatsApp and WhatsApp Business on the same phone. You can only use one number per account.
Can I use my YBN number for normal calls / texts?
YBN numbers can only be used in messaging apps. The number attached to your sim card is for normal calls and SMS messages. If someone places a normal call to your YBN number it gets forwarded to the mobile number you signed up with (your main number) and you have a talk time of up to 1 minute.
Is an eSIM the same as this product?
No. An eSIM is an embedded chip inside your phone that acts exactly like a traditional SIM card, removing the need for swapping SIM cards if you move networks. You can have more than one plan from different networks on an eSIM, but the drawback with this is that you can only use one network at a time. With a number from YBN, you don’t have the issue of using one at a time - you can use your business number in tandem with your personal number, whilst still being able to separate it out.
Can I have both WhatsApp and WhatsApp business?
Yes, you can have both WhatsApp and WhatsApp Business but as stated above you need a different number for each WhatsApp and would therefore need to buy another phone with another SIM. YourBusinessNumber gives you a UK mobile number that allows you to use both WhatsApp and WhatsApp Business on the same phone.
How do I cancel my subscription?
You can cancel your subscription by clicking here. If you cancel your subscription your YBN number will be terminated.
