WhatsApp Business for Fashion Retailers
Message in real time with your customers with a dedicated work number from YourBusinessNumber. We all know the benefits of establishing rapport with your clients when it comes to sales and customer care – and now you can communicate securely through the WhatsApp Business app.
Why do I need a virtual number as a fashion retailer?
As a small fashion retailer, you may want to communicate directly with your customers – but giving your personal number to everyone who purchases an item from you can create more problems than it solves.
From having personal and professional chats all mixed up to being unable to stay on top of a deluge of incoming messages, opting to use a separate work number is the best option for your work-life balance – and your sanity!
But there’s no need to invest unnecessarily in another phone for work – YourBusinessNumber has the ideal solution.
In just a few clicks, we’ll generate a second UK mobile number for you to use on your existing phone, separate from your personal WhatsApp Messenger App. You can download the WhatsApp Business App for free and quickly get it set up using your new, unique phone number.
The best WhatsApp Business Tools for small fashion retailers include:
- A catalog to display your products
- A personalised business profile
- Display your shop opening hours
- Automated greeting messages
- Automated away and out of office messages
- Short links for social media platforms
- Keep your personal number private
- Easily keep track of your work messages
- Separate work and social messages on one phone
Can I add this to my business’ social profiles?
Yes – in fact, we’d recommend it! More than 1.4 billion users visit Facebook each month, so it’s worth keeping your contact details up to date. When clients are easily able to transition from viewing your social media profile to getting in touch directly, you’re well on the way to building trust and brand loyalty with them.
How could I use WhatsApp Business messaging more as a fashion retailer?
Successful small fashion retailers use messaging apps to:
- Create and maintain a product catalog
- Invite customers to chat about sizing, colours, materials or incoming stock
- Market special offers or events
- Offer a personal shopping experience
- Upsell customers to premium products
- Create a seamless customer journey
- Smooth over delivery or product issues
- Send delivery updates
- Drive repeated purchases
- Gain customer’s trust and build brand loyalty
Don’t just take our word for it!
Small fashion retailers everywhere are using YourBusinessNUmber and business messaging apps. Read our reviews on Trustpilot.
Frequently Asked Questions
Can I only use YBN for WhatsApp Business?
We currently support customers looking for a virtual number to get themselves verified on WhatsApp Business. Get your virtual number here.
Why do I need a second number for WhatsApp Business?
You need a second number for WhatsApp Business as you are not permitted to use the same number as your regular WhatsApp account. This would mean buying another phone with an extra monthly contract or pay as you go SIM. With YBN you can get that number to run your business through WhatsApp Business without having to buy a second phone and for a considerably cheaper price than another contract.
Can I use WhatsApp and WhatsApp Business on same number?
No, it’s not possible to use WhatsApp and WhatsApp Business on the same number, but you can use your YBN number in the WhatsApp Business app and your personal number on WhatsApp - on the same phone. Get your virtual number here.
Can I use my YBN number for normal calls / texts?
YBN virtual numbers can only be used in messaging apps. The number attached to your SIM card is for normal calls and SMS messages. If someone places a normal call to your YBN virtual number, it gets forwarded to the SIM card mobile number you signed up with free of charge.
Is an eSIM the same as this product?
No. An eSIM is an embedded chip inside your phone that acts exactly like a traditional SIM card, removing the need for swapping SIM cards if you move networks. You can have more than one plan from different networks on an eSIM, but the drawback with this is that you can only use one network at a time. With a number from YBN, you don’t have the issue of using one at a time - you can use your business number in tandem with your personal number, whilst still being able to separate it out.
Can I have both WhatsApp and WhatsApp business?
Yes, you can install both WhatsApp and WhatsApp Business but you need a different number for each messaging app. YourBusinessNumber gives you a second virtual UK mobile number that allows you to use both WhatsApp and WhatsApp Business on the same phone.
How do I cancel my subscription?
You can cancel your subscription by clicking here. If you cancel your subscription your YBN number will be terminated.
